Terms of Service

Information and Access

• Provide accurate, complete, and timely information
• Grant necessary access to accounts, platforms, and systems
• Respond to requests for information within reasonable timeframes
• Maintain current contact information

Compliance and Legal

• Ensure all provided content complies with applicable laws and regulations
• Obtain necessary permissions for content, images, and materials
• Comply with platform terms of service (Google, Facebook, etc.)
• Maintain appropriate business licenses and registrations

Communication and Feedback

• Participate in regular meetings and check-ins
• Provide timely feedback on deliverables
• Communicate changes in business goals or strategy
• Review and approve marketing materials before launch

Fees and Billing

• All fees are outlined in your service agreement or proposal
• Setup fees are due upon contract signing
• Monthly retainers are due in advance on the agreed date
• Project-based fees follow the payment schedule in your agreement
• Ad spend and third-party costs are billed separately

Payment Conditions

• Payment is due within 15 days of invoice date unless otherwise specified
• Late payments incur a 1.5% monthly service charge
• Services may be suspended for accounts more than 30 days overdue
• All fees are non-refundable unless specifically stated
• Price changes require 30 days written notice

Expenses and Third-Party Costs

Client is responsible for all third-party costs including but not limited to advertising spend, software subscriptions, platform fees, and any other expenses incurred on Client's behalf. These costs are separate from our service fees.

Client Content

You retain ownership of all content, trademarks, and intellectual property you provide. You grant us a non-exclusive license to use, modify, and display this content solely for providing our services.

Our Work Product

We retain ownership of our methodologies, processes, tools, and general know-how. Custom work created specifically for you (websites, campaigns, content) becomes your property upon full payment, except for our underlying intellectual property.

Third-Party Materials

Any third-party materials used are subject to their respective license terms. We will ensure proper licensing for all materials used in your projects.

No Guarantee of Results

While we use proven strategies and best practices, we cannot guarantee specific results, including but not limited to traffic increases, lead generation, sales, or revenue growth. Past results do not guarantee future performance.

Performance Metrics

We will provide regular reporting on agreed-upon metrics and key performance indicators. However, external factors may influence results regardless of our efforts.

Testimonials and Case Studies

Testimonials and case studies represent individual client experiences and may not be typical. Results vary based on numerous factors unique to each business.

Termination by Client

You may terminate our services with 30 days written notice. You remain responsible for all fees incurred up to the termination date and any committed advertising spend.

Termination by Company

We may terminate services immediately if you breach these terms, fail to pay invoices, or engage in conduct that damages our reputation or business relationships.

Effect of Termination

• All outstanding fees become immediately due
• We will provide final reporting and campaign data
• Access to our systems and platforms will be revoked
• Confidentiality obligations continue indefinitely
• We will transfer ownership of completed deliverables upon full payment

Exclusions

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, business interruption, or data loss, even if we were advised of such possibility.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, government actions, internet outages, or third-party platform changes.

Third-Party Actions

We are not responsible for actions of third-party platforms, vendors, or service providers, including account suspensions, policy changes, or service interruptions.

Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.

Dispute Resolution

Any disputes will first be addressed through good faith negotiations. If unresolved, disputes will be settled through binding arbitration in [Your Location] under the rules of the American Arbitration Association.

Jurisdiction

You consent to the exclusive jurisdiction of courts in [Your Location] for any matters not subject to arbitration.

Entire Agreement

These Terms, together with any signed service agreements, constitute the entire agreement between us and supersede all prior negotiations or agreements.

Modifications

We may update these Terms at any time. Material changes will be communicated with 30 days notice. Continued use of our services constitutes acceptance of updated Terms.

Severability

If any provision is found unenforceable, the remaining provisions will continue in full force and effect.

Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations to any successor entity.

Waiver

Our failure to enforce any provision does not constitute a waiver of our right to enforce it later.